Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Shakhshir Home. These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these terms and conditions.

1. General

Shakhshir Home operates an online store offering household products, kitchenware, storage solutions, laundry accessories, and related home essentials in Jordan.

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products and Availability

We strive to ensure that all product descriptions, images, specifications, and prices are accurate.
Product colors may vary slightly due to screen settings and photography.
All products are subject to availability.
We reserve the right to discontinue, modify, or replace products without prior notice.

3. Pricing and Payment

All prices are displayed in Jordanian Dinars (JOD) unless otherwise stated.
Prices may be updated at any time without prior notice.
Payment must be completed before order processing unless Cash on Delivery (COD) is selected where available.
Shakhshir Home reserves the right to cancel any order resulting from pricing errors or technical issues.

4. Orders and Order Acceptance

After placing an order, you will receive an order confirmation.
Receipt of an order confirmation does not guarantee acceptance of the order.
We reserve the right to refuse or cancel orders for any reason, including product unavailability, incorrect pricing, suspected fraud, or inaccurate customer information.

5. Shipping and Delivery

Delivery times are estimates and may vary depending on location and circumstances beyond our control.
Customers are responsible for providing accurate delivery information.
Shakhshir Home is not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances.

6. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Please review the policy available on our website before making a purchase.

7. Customer Responsibilities

By using our website, you agree to:

Provide accurate and complete information when placing orders.
Not use the website for unlawful or fraudulent purposes.
Not interfere with the security or functionality of the website.
Respect all applicable laws and regulations.

8. Intellectual Property

All content on this website, including text, product descriptions, logos, images, graphics, designs, and trademarks, is the property of Shakhshir Home or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from Shakhshir Home.

9. Limitation of Liability

To the maximum extent permitted by law, Shakhshir Home shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim related to a product or order shall not exceed the amount paid for the product in question.

10. Privacy

Any personal information collected through the website will be handled in accordance with our Privacy Policy.

11. Changes to These Terms

Shakhshir Home reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will become effective immediately upon publication on the website.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the Hashemite Kingdom of Jordan.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts of Jordan.